The Water Department is located at 101 S. Prairie St. and is open Mondays through Fridays from 9 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m. A drop-off box is located at the main entrance. You can also pay your water bill online. A service fee of $2.50 will apply.
The Public Works Department is responsible for the operations and maintenance of water mains and related equipment, sanitary sewer mains, and lift pumping stations. Its duties include the following:
- Water Treatment
- Water Main Breaks
- Water System Maintenance, Repair, and Improvements
Bethalto’s water treatment plant is located on Sixth Street in Wood River.
SEMI-ANNUAL FIRE HYDRANT FLUSHING PROGRAM
Each spring and fall as routine maintenance, the village flushes its water system. Customers may notice some discoloration of water and drops in water pressure during this process. Alerts will be posted on our website Home Page and on social media outlets to announce flushing. Please contact Jim Williams at 618-570-5098 with any questions.
BOIL ORDERS AND WATER MAIN REPAIRS
Notices of boil orders and water main repairs will appear on the village Home Page alert crawl. Find boil order tips here.